Privacy Policy
Effective Date: 14 Feb 2024
Last Updated: 4 Sep 2025
Cassine by KO (“Cassine,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal details: name, email address, phone number, billing/shipping address.
Payment information: processed securely through our payment partners (we do not store full payment details).
Account information: if you create an account on our site.
Usage data: IP address, browser type, device information, and pages visited (collected via cookies and analytics).
Marketing preferences: if you subscribe to our newsletter or opt into communications.
2. How We Use Your Information
We use your information to:
Process and fulfil your orders.
Provide customer support and respond to inquiries.
Send updates, offers, and newsletters (if you opt in).
Improve our website, products, and services.
Comply with legal and regulatory requirements.
3. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
4. Sharing Your Information
We do not sell your personal data. We may share it with:
Service providers (e.g., payment processors, shipping companies, analytics providers).
Legal authorities when required by law.
Business partners only with your explicit consent.
5. Data Security
We use appropriate technical and organisational measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of the data we hold about you.
To exercise these rights, please contact us at [insert email address].
7. Children’s Privacy
Our website is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect information from children.
8. International Users
If you access our website outside the UK, please note your data may be transferred and processed in countries with different data protection laws.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@cassinebyko.com
📍 3 Space International House